Understanding Customer Needs
Get instant clarity on what are the key priorities for your organisation. Stop working furiously on things that are having little impact and start focusing on the small things that have a huge impact.
Course curriculum
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1
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A message from Liv
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2
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Brainstorm Notes
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Before you go...
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3
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Getting focused on customer needs
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4
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Tips for customer conversations
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Complete Interview Guide
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5
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Customer Profiles
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Before you go....
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6
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GlassCo Wrap Up
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